ADU 0895: How Do I Deal with Drone Pilots Who Are Attempting to Poach My Clients by Offering Free Services?

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How Do I Deal with Drone Pilots Who Are Attempting to Poach My Clients by Offering Free Services?

Today’s question is about dealing with the competition. How do you deal with drone pilots who offer free drone services in order to steal away your clients?

Our caller, Ben from Maryland works in construction management. Along with this, Ben also takes up drone jobs. A new pilot has approached one of Ben’s long term clients, and offered to do Ben’s work for free. Sure, this is a ploy to steal Ben’s client. But, what strategy can Ben employ to retain a valuable client? Should Ben offer to lower his price?

What sales strategies can a drone pilot employ to fight back competition and retain existing clients? Tune in for some great advice that will surely help you and your drone business. Thanks for the question, Ben. Fly Safe!

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Timestamps

[02:32] Today’s Part 107 question
[04:43] The importance of investing in a good education – and not just expensive equipment in order to build up your drone business
[05:20] Learn how you can get access to 34 awesome courses for just $1!
[06:10] Today’s question is about dealing with pilots who are trying to steal your clients
[07:09] What prompts pilots to offer free services?
[07:54] Concentrating on sales will help you maintain relations and stay relevant
[11:44] How can Ben convince his client to stay with him?
[16:16] The importance of gracious and smart follow up
[17:32] Become a life-long learner if you wish to find success in business
[19:43] A combative nature will only push your clients away
[22:37] Paul sums up the episode
[23:37] Share, subscribe and leave us a review – your encouragement keeps us going
[23:51] What makes the in-person Austin Mapping class such a special and unique experience?
[26:25] Learn about our soon-to-be-launched mapping course

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